The confirmation process
Overview
Accepting an event invitation does not automatically secure your spot. There is a second, equally important step called confirmation. This article explains the confirmation process in full — what it is, when it happens, how to complete it, and why missing it can cost you your place at the event.
What the "To Confirm" Section Is
After you accept an event, it moves from your invitations into the "To Confirm" section of the app. This section acts as a holding area for events that you have accepted but not yet fully secured.
Every event in the "To Confirm" section requires one additional action from you: confirming your attendance within a specific timeframe. Until you take this action, your spot is considered provisional — it is not guaranteed, and it can be released to another user if the confirmation is not completed.
Think of the "To Confirm" section as your action list. Any event sitting there is waiting on you to do something. Regularly checking this section is one of the most important habits you can develop as a platform user.
What the Confirmation Window Is
The confirmation window is a limited period of time during which you are allowed to confirm your attendance. Once the window opens, you must act within it. Once the window closes without a confirmation, your booking is released.
This window exists for a specific reason: it ensures that only users who are actively preparing to attend remain on the guest list. As events approach, circumstances change — some users discover they can no longer attend, while others have made firm arrangements. The confirmation window creates a final checkpoint where only those who are genuinely ready confirm their spot.
It is a fairness mechanism as much as it is a logistics tool. It frees up spots from users who are no longer committed and allows the platform to manage attendance more accurately.
When the Confirmation Window Opens
The confirmation window typically opens 24 hours before the event. However, this is not a universal rule — the exact timing depends on the event, and it can vary.
The only reliable reference for when your confirmation window opens is the information displayed in the "To Confirm" section of the app. The app will show you the exact timing for each event, and you should use that information exclusively.
Do not assume the window will always open at the same time across all events. Check the "To Confirm" section regularly and pay close attention to the timing displayed for each booking.
What It Means When Confirmation Is Not Yet Available
If you navigate to the "To Confirm" section and cannot find the option to confirm, it simply means the confirmation window has not opened yet. This is completely normal and does not indicate a problem with your booking.
Your booking is still active and in good standing. You are not required to do anything at this point. The correct action is to wait and return to check the section again as the event approaches.
Do not contact support or panic if confirmation is unavailable — it just means it is too early. The window will open when the time is right, and when it does, you must act promptly.
How to Confirm Your Attendance
When the confirmation window opens, the process is straightforward. Open the app, navigate to the "To Confirm" section, find your event, and complete the confirmation step. The app will guide you through what is needed.
What matters most is that you do this as soon as the window opens rather than waiting until the last moment. Waiting increases the risk of missing the window due to unexpected circumstances — a dead phone battery, a busy moment, or forgetting entirely.
Set a reminder for yourself when you know an event is approaching. Proactive preparation is always better than last-minute action.
What Happens If You Miss the Confirmation Window
If the confirmation window opens and closes without you completing the step, your booking is automatically released. This means:
- Your spot is no longer reserved
- The spot may be given to another user
- You are effectively removed from the guest list for that event
Since events often fill quickly and confirmation windows do not last forever, there is no practical way to recover your spot once the window has closed. Missing confirmation is functionally the same as missing the event itself.
This is one of the most common reasons users lose bookings that they were genuinely excited about. The fix is simple: check the "To Confirm" section regularly and act as soon as the window opens.
What Happens After You Confirm
Once you confirm your attendance, your booking is officially secured. The event then moves from the "To Confirm" section into the "To Visit" section, which represents the final stage before attending.
At this point:
- Your spot is guaranteed
- You are expected to attend at the specified time
- All associated responsibilities — check-in, behavior at the venue, and deliverables — now apply
Confirmation marks the transition from provisional to committed. From this moment, you are a confirmed attendee, and both the platform and the venue are expecting you.
Why This Two-Step System Exists
It is worth understanding why the platform uses acceptance and confirmation as two separate steps rather than a single action.
The reason is simple: intent versus commitment. When a user accepts an event, they are signaling intent — they would like to attend. But intent can change. Life happens, plans shift, and circumstances evolve between the moment of acceptance and the day of the event.
By requiring a second confirmation step closer to the actual event, the platform ensures that the final guest list reflects users who are actively committed and ready to attend. This protects the venue, which plans based on expected guest count. It protects other users, who might otherwise be kept off the list by confirmed attendees who never planned to show up. And it protects the event quality itself.
The two-step process is not a bureaucratic inconvenience — it is a thoughtful system designed to make events better for everyone.
Tips for Never Missing a Confirmation
Check the "To Confirm" section daily when you have events approaching. Make it a habit, especially in the 48–72 hours before any event.
Set calendar reminders when you accept an event. Note the event date and set a reminder 26–30 hours beforehand so you are primed to confirm when the window opens.
Keep your phone charged in the period leading up to events. Missing a confirmation because your phone was dead is avoidable and still results in losing your spot.
Understand the timing for each event individually. Do not assume all events have the same confirmation window timing. Always check the "To Confirm" section for exact details.
Summary
The confirmation step is a mandatory second action required after accepting an event. Events that have been accepted but not confirmed appear in the "To Confirm" section and must be confirmed within a specific window — typically 24 hours before the event, but always verify in the app. Missing the confirmation window results in your booking being released. Once you confirm, your spot is secured and the event moves to "To Visit." The two-step system exists to ensure attendance reliability, protect venues, and maintain event quality. Check your "To Confirm" section regularly and act promptly when the window opens.
Updated on: 01/05/2026
Thank you!
